Hearing Aid Repair
A faulty hearing aid can lead to frustration, social isolation, and hearing strain. Timely repairs and maintenance help extend the lifespan of your hearing aid and make a big difference in your daily life.
Our professional hearing aid repair service ensures your device works at its best, so you can enjoy clear, uninterrupted sound. Learn more below.
Common Hearing Aid Issues
Over time, your hearing aid may face issues caused by moisture, earwax buildup, battery problems or other situations. These are common hearing aid issues that may occur and when you should seek professional repair services.
A whistling noise in your hearing aid, otherwise known as feedback, can be caused by a few factors:
- Improper fit: If the hearing aid is not positioned correctly in your ear, sound may escape, leading to a whistling sound.
- Split in tubing: For behind-the-ear hearing aids, a split in the tubing could result in feedback.
- Volume set too high: When the volume is too high, sound from the hearing aid can loop back into the microphone, creating a whistling noise.
If you are experiencing excessive feedback, schedule an appointment for a professional repair at any of our hearing centres. Our hearing care professionals will assess your device and fix any issues affecting its performance.
If your hearing aid produces intermittent or distorted sound, it may be due to moisture buildup from sweat or humidity, affecting internal components. Additionally, a microphone or receiver malfunction can make it difficult to capture or process sound effectively, resulting in unclear or inconsistent audio.
If these problems persist, bring your hearing aid to our hearing care professionals for expert evaluation and repair.
Note: A weak battery can also cause the sound to cut in and out, making conversations difficult to follow. If you need a replacement, you may purchase hearing aid batteries from any of our hearing centres in Malaysia.
Typically, this is caused by a dead or improperly inserted battery. Check that the battery is brand new and inserted correctly before testing your hearing aid again.
If this does not resolve the issue, it could be caused by other situations such as the earmould or soft tip (if your hearing aid has one) being blocked with earwax. In this case, book an appointment with our hearing centre for assistance.
Physical damage to your hearing aid, such as cracks or dents in the casing or wear and tear on components like the tubing, casing, or buttons, can affect its overall performance.
If you notice any physical damage, visit our hearing centres for a thorough inspection and repair to restore your hearing aid’s functionality.
If you are experiencing connectivity issues with your Bluetooth hearing aid, this can be the result of interference, incorrect settings, or a faulty connection to your devices. Ensure that your hearing aid is paired correctly with your phone, and check that the volume controls are set correctly.
Should the problem persist, a professional evaluation may be required to restore smooth connectivity.
The issue could lie with the battery, which may be spoiled or flat, preventing the device from powering up. In some cases, the problem may be more complex, such as damage to the internal circuits, which requires professional repair to restore functionality.
Where to Get Hearing Aids Repaired in Malaysia
Hearing aid repair services are offered at all 16 Hearing Partners clinics throughout Malaysia. Our clinics are located in various cities across the country.
Amcorp Mall
Address: Unit 229, 2nd Floor, Amcorp Mall, 18 Jalan Persiaran Barat, 46050 Petaling Jaya, Selangor.
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +60379588257
Bukit Tinggi
Address: The Landmark, No 1-5 Level 1, MTBBT 2, Jalan Batu Nilam 16, Bandar Bukit Tinggi, 41200 Klang, Selangor.
Opening hours:
Monday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +60333233527
Elit Penang
Address: 1-1-07 Elit Avenue, Jalan Mayang Pasir 3, 11950 Bayan Baru, Penang
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6046464646
Hearing & Balance Centre (HBC)
Address: Consultation Room A809, Level 8, Block A, Pantai Hospital, 59100 Kuala Lumpur
Opening hours:
Monday - Friday: 9:00 AM - 5:00 PM, Saturday: 9:00 AM - 1:00 PM, Sunday: Closed
Phone: +60322823299
Ipoh
Address: No 10, Persiaran Greentown 4C, Greentown Avenue, 30450 Ipoh, Perak.
Opening hours:
Monday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6052461912
Melaka
Address: No 22, Lorong Setia 1, Taman Ayer Keroh Height, 75450 Ayer Keroh Melaka
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6062930859
Menjalara Kepong
Address: No. 24G, Jalan Medan Putra 4, Medan Putra Business Centre, Menjalara, Kepong, 51200 Kuala Lumpur
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +60362808168
Mount Austin
Address: 27, Jalan Mutiara Emas 9/3, Taman Mount Austin, 81100 Johor Bahru, Johor, Malaysia
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6073596851
Permas Jaya
Address: G-16, Block C, Permas Mall, 3, Jalan Permas Utara, Permas Jaya, 81750 Masai, Johor, Malaysia
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6076969800
Raja Uda
Address: 103, Pusat Perniagaan Raja Uda, Jalan Raja Uda, 12300 Butterworth, Penang.
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6043231030
Seremban
Address: No 4 Jalan Rasah, 70300 Seremban, Negeri Sembilan
Opening hours:
Monday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6067631307
SS15
Address: No. 34 G, Jalan SS15/4C, Subang Jaya, 47500, Selangor
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +60356118556
SS2
Address: No 11, Jalan SS2/55, Petaling Jaya, 47300, Petaling Jaya, Selangor
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +60378737946
Taman Abad
Address: 13 Jalan Harimau Tarum, Taman Abad 80250 Johor Bahru, Johor
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6073351455
Tanjung Tokong
Address: 15-G, Jalan Tanjung Tokong, Tanjung Tokong 10470 Penang
Opening hours:
Monday: 2:00 PM - 6:00 PM, Tuesday - Saturday: 10:00 AM - 6:00 PM, Sunday: Closed
Phone: +6048981030
Tawakkal
Address: No. 29-G, Ground Floor Jalan Sarikei, Off Jalan Pahang, 53000 Kuala Lumpur
Opening hours:
Monday - Friday: 9:00 AM - 5:00 PM, Saturday: 9:00 AM - 1:00 PM, Sunday: Closed
Phone: +60340319140
Hearing Aid Repair Prices
Repair costs depend on the type of device and the extent of damage. Compared to simple repairs, like battery replacements or cleaning, complex repairs may be more costly. At Hearing Partners, the cost of our hearing aid repair services ranges from RM30 – RM850.
Tip!
Check if your device is still under warranty as certain repairs may be complimentary as part of the terms and conditions. If your hearing aid was purchased from Hearing Partners, it comes with a 2- to 3-year warranty from the date of purchase.
Customer Reviews
FAQs About Hearing Aid Repair
Some issues, such as a weak battery, improper fit, or minor earwax buildup, can be resolved on your own. However, more complex issues, such as internal damage or electronic malfunctions, require professional attention. Attempting to repair them yourself could cause further damage to the device and potentially affect your hearing.
Instead, book an appointment for a professional repair at Hearing Partners to restore your device to its optimal working condition.
On average, you may need to replace your hearing aids every 3 to 5 years. It is exposed to sweat, moisture, earwax, and dust daily, which can affect its performance over time.
Upgrading to newer models offers better technology and can make a big difference in your hearing experience. At Hearing Partners, we carry a range of high-quality hearing aids from Oticon. Speak to our hearing care professionals to find the best hearing aid for your needs and lifestyle.
Deciding whether to repair or replace your hearing aid depends on the severity of the issue and the age of the device. Consult our hearing care professionals to evaluate whether your device is repairable or if replacement is the better option.
At Hearing Partners, we specialise in repairing Oticon hearing aids. If you are experiencing any issues with your device, contact us for reliable repair services.
Taking care of your hearing aids is important to keep them working well for as long as possible. Here are a few simple tips:
- Keep them clean: Regularly clean your hearing aids with a soft cloth or brush to get rid of dirt and earwax.
- Store them properly: When not in use, store your hearing aids in a dry, cool place and keep them in a protective case to prevent damage.
- Change batteries regularly: For battery-operated hearing aids, change the batteries when they start running low to keep your device working smoothly.
- Check for wear and tear: Check your hearing aids regularly for any signs of damage or wear and tear. If you see any cracks, dents, or loose parts, it is time to bring them in for a professional evaluation.
Watch our how-to videos to learn more about maintaining your hearing aids and keeping them in tip-top shape!
Schedule a Free Hearing Test
Required fields are marked.