Free Hearing Test and Hearing Aid consultation. KL tel: 03-2282 3299/2722 0602.PJ tel:03-7958 8257/03-7873 7946.Klang tel:03-3323 3527. Penang tel:04-6464646. JB tel:07-335 1455.Ipoh tel:05-3217536

Frequently Ask Questions


Q: I’m not deaf, I just have trouble hearing in background noise. Do I need a hearing aid?
A: The loss of the ear's 'fine-tuning' causes many people to have difficulty hearing when there is background noise. It is the result of the loss of hearing sensitivity in the middle and high frequency regions of the inner parts of the ear, called the Cochlear. This is the most common form of hearing problem, especially with those over 55. It's not 'deafness' in the accepted sense, but certainly a hearing aid can help to improve your hearing. A free hearing consultation from Hearing Partners would establish just how good your hearing could be.

Q: Can’t hearing loss be cured by drugs or surgery?
A: At the moment, only specific hearing problems can be medically or surgically treated. An ENT (Ear, Nose and Throat) doctor may recommend surgical intervention based on numerous factors, including the general health of the patient (is he fit for surgery?), and the likelihood of a successful outcome whereby hearing sensitivity is restored (partially or fully). The patient can then make an informed decision based on the doctor’s advice. In cases where surgery is not recommended, hearing aids are the treatment of choice. At Hearing Partners, we have a team of dedicated, caring and professional consultants to conduct a thorough hearing assessment. Where medical issues are detected the consultant will advise referral to an ENT specialist.

Q: Will a hearing aid cure my hearing loss?
A: It is important to remember that although hearing aids can make the best of whatever hearing you have remaining, they cannot physically alter your natural hearing mechanism or return your hearing to what it was like when you were younger or could hear well. Hearing Aids are like any other type of aids available. For example, spectacles are aids to help you see better but does not cure visual impairment.

Q: What's the difference between Hearing Partners and other hearing aid centres?
A: Hearing Partners has hearing centres conveniently located around Malaysia. We listen to our customers and offer them the best hearing solutions based on our professional experience and their needs. Only hearing aid products of highest quality are selected for our customers. You can be assured that our range of hearing aids rank among the best in the world, having gone through years of research, development and trials before they are released for sale to the public. In order that we can provide ultimate customer satisfaction, we offer a lifetime free consultation to all customers.

Q: What's the difference between advanced digital hearing aids and standard digital hearing aids?
A: Advanced digital hearing aids not only amplify crystal clear sound, they also function automatically like our ears. Only selected advanced digital hearing aids have artificial intelligence to amplify speech clearly like normal hearing, even in noisy background environments.